Job description
Applications for this role are set to close on 7 February but may be extended at the discretion of the hiring manager.
As a Network Operations Apprentice, you'll gain hands-on experience in maintaining and monitoring network systems, assisting senior engineers in delivering services, resolving issues, and supporting day-to-day operational tasks. This entry-level role is designed for individuals with a strong interest in network infrastructure, troubleshooting, delivery and support.
Key responsibilities include:
- Network Monitoring
- Troubleshooting
- Incident Management
- Customer Support
- System Maintenance
- Documentation
Why work at Jisc
We offer a flexible hybrid working environment that puts your development first. You'll have the freedom to balance office and remote work, with opportunities to connect with colleagues across our various locations. We believe in nurturing talent and providing the resources you need to build a successful career in the tech sector.
Our benefits are great too. We offer:
- Mentorship and Support: One-on-one guidance from experienced professionals
- Career Growth: Opportunities for advancement
- Inclusive Culture: Diverse and welcoming workplace
- Work-Life Balance: Flexible working options
- Generous Leave: 31 days holiday plus bank holidays
- Life Stage Support: Career breaks, study leave, volunteering, and excellent family leave policies
- Health and Wellbeing: Access to wellbeing support and health benefits
- Financial Support: Generous pension, discounts, cycle scheme, and season ticket loans
- Professional Development: Training programs and mentoring opportunities
- Community: Join networks like Youth Network, Neurodiversity, Women in Tech, and more
Person requirements
We know you may not tick every box, and that's okay - we're more interested in your potential. If you have most of what we're looking for, we encourage you to apply. We are looking for:
- Clear and effective communication skills
- Strong time management and prioritization abilities
- Basic computer skills and IT literacy
- Logical and methodical approach to problem-solving
- Good teamwork skills
- Passion for technology and continuous learning
- Good general standard of education
- Proactive approach to self-development
While not essential, we value candidates with a basic understanding of networking concepts or experience with network monitoring tools. Professional qualifications such as Juniper Associate, Cisco Associate, Security Associate, or knowledge of ITIL principles would be advantageous, but full training will be provided. A driving license is required for this role.
Additional job details
- Workplace
- Hybrid, or partially remote
- Location
- UK wide
- Salary
- £24,500
- Contract, dates and working times
Full-time
How to apply
Click Apply to start your application now. This job will be available on Prospects until 7 February 2025
Don't forget to mention Prospects to employers when you contact them.
Closing date: 7 February 2025