Job description
Applications for this role are set to close on 7 February but may be extended at the discretion of the hiring manager.
As a Cyber Security Technologist Apprentice, you'll gain hands-on experience in protecting critical network infrastructure, responding to security incidents, and supporting the UK's national research and education sectors' digital safety. This entry-level role is designed for individuals with a strong passion for technology and cybersecurity.
Key responsibilities and deliverables
- Participate in an agreed extended working period, currently 08:00-18:00 up to a total of 35 hours per week
- Triage and respond to security alerts and tickets
- Monitor, respond, and escalate cyber security incidents raised in ITSM or via CSIRT phones
- To take part in the development of incident response drills and exercises to improve processes and procedures and to define improvement to incident response metrics
- To support the continuous monitoring of SOC customer IT infrastructure, networks, and systems for signs of suspicious or malicious activity. This includes the use of Security Information and Event Management (SIEM) and Endpoint Detect and Response (EDR) Network and DDoS tools
- Maintain the integrity of evidence during information gathering and investigation actions
- Maintain awareness of changing security threats to enable enhancement of current tools and signatures
Why work at Jisc
We offer a flexible hybrid working environment that puts your development first. You'll have the freedom to balance office and remote work, with opportunities to connect with colleagues across our various locations. We believe in nurturing talent and providing the resources you need to build a successful career in the tech sector.
Our benefits are great too. We offer:
- Mentorship and Support: One-on-one guidance from experienced professionals
- Career Growth: Opportunities for advancement
- Inclusive Culture: Diverse and welcoming workplace
- Work-Life Balance: Flexible working options
- Generous Leave: 31 days holiday plus bank holidays
- Life Stage Support: Career breaks, study leave, volunteering, and excellent family leave policies
- Health and Wellbeing: Access to wellbeing support and health benefits
- Financial Support: Generous pension, discounts, cycle scheme, and season ticket loans
- Professional Development: Training programs and mentoring opportunities
- Community: Join networks like Youth Network, Neurodiversity, Women in Tech, and more
Person requirements
We know you may not tick every box, and that's okay - we're more interested in your potential. If you have most of what we're looking for, we encourage you to apply. We are looking for:
- Minimum of 5 GCSE grades 9-4 or above (including English and Maths)
- Basic understanding of computer systems and operating environments
- Strong problem-solving skills
- Ability to work effectively in a team
- Good communication skills (written and verbal)
- Keen interest in technology and cybersecurity
- Ability to remain calm and focused under pressure
- Basic computer literacy
- Proactive approach to learning
While not essential, we would value candidates who bring any of the following: previous experience with security tools, basic understanding of network security concepts, participation in tech-related school projects, customer service experience, or completion of online cybersecurity courses. An interest in technology, IT-related subjects, or any foundational knowledge of computer security principles would be advantageous. A natural curiosity about technology and willingness to learn are key – full training will be provided.
Additional job details
- Workplace
- Hybrid, or partially remote
- Location
- UK wide
- Salary
- £24,500
- Contract, dates and working times
Full-time
How to apply
Click Apply to start your application now. This job will be available on Prospects until 7 February 2025
Don't forget to mention Prospects to employers when you contact them.
Closing date: 7 February 2025