Level 2 Improving Service User Experience in Health and Social Care

Entry requirements

This course is available via government funding, so at no cost to you. To be eligible for funding, you must be:

• Aged 19 or over
• Currently live in England or Scotland
• Have lived in the UK/EU for the last 3 years
• Have not previously enrolled on this course.

Months of entry

January, February, March, April, August, September, October, November, December

Course content

This qualification will equip you with a detailed understanding of customer service in health and social care, effective communication and teamwork in health and social care settings, and the needs of customers who access health and social care services.