Customer Experience and Innovation

Entry requirements

Students require a bachelor degree from an accredited university.

Months of entry

October

Course content

We live in the total experience economy. How do you create seamless and synchronized customer experiences across products, services, organizations and businesses? This master’s program takes a close look at human-centered design, and how to find innovative ways to deliver value to the customers.

The Master in Customer Experience & Innovation is a full-time, 10-month program divided into 3 terms and comprised of four pillars: Business, Technology, Human-centered Design, and transversal INNOLABS.