Learning and Apprenticeship Assistant

Job description

It's bringing the skills that will help shape our future. It's becoming part of something special, and it's developing new ways to engage and inspire. This is what it feels like to work for the Royal Household.

As you would expect from an accredited Investor in People, our specialist learning and development team provide professional, best-in-class and forward-thinking support to this unique and diverse organisation, making this a great start or next step in your L&D career.

Key responsibilities

• You’ll provide essential support to bring our annual calendar of learning events to life - from course scheduling, communications, and room bookings, to liaising with consultants, managing course materials, participant bookings and enquiries via our online system.
• You’ll supplort evaluation and insight gathering exercises by collating feedback, analysing data and producing reports, and you’ll have the opportunity to share ideas and help to evolve our existing offer.
• We’re growing our apprenticeship programmes, and you’ll act as the first point of contact for enquiries and will work with colleagues to pro-actively identify new opportunities, manage supplier relationships and oversee our levy account.
• You’ll also oversee event management and help facilitate our induction and other events, supporting employees at the very start of their Royal Household career.
• With opportunities to support the wider HR team, you’ll co-ordinate events and support projects relating to wellbeing, inclusion and diversity, and employee involvement.
• Underpinning all of this, you’ll manage supplier relationships and support the general administration of budgets and invoicing.
• And as you support others, you'll have exceptional opportunities to grow your own career. In time, you’ll be encouraged to support with the design and delivery of online and in person learning. Professional development will also be supported, either via an apprenticeship or other relevant qualification.

Benefits

We know that to deliver our best work we need to feel at our best. That’s why at the Royal Household we offer a generous benefits package designed to support your wellbeing and life priorities.

• Enjoy 25 days annual leave, rising to 30 days pro rata (plus bank holidays) dependent on the length of time you have worked for us.
• Our excellent non-contributory pension plan (we’ll contribute 15% and you can contribute more if you wish) is highly valued by our employees, as is complimentary lunch on-site to keep you fuelled throughout the day.
• Flexible and hybrid working varies across different roles, and we’ll discuss the options available to you that will suit both your job requirements and individual preferences.
• We also offer a range of leave options to support your life priorities, such as parental pay and leave and volunteering days, as well as benefits to support your physical and mental wellbeing.
• Other perks include 20% off at our Royal Collection Trust Shops and complimentary admission tickets across all our locations, along with many more exclusive employee discounts.

Training

• You will have a keen interest in developing a career in learning or apprenticeship support, great administration skills and ideally some experience of working in an office environment.
• Organised and pro-active, with lots of initiative and an ability to work at pace, you'll be able to juggle a varied workload, effectively balancing priorities and deadlines.
• Digitally fluent and with exceptional attention to detail, you'll be able to maintain systems, use MS Office with ease and communicate through online technologies.
• At your best working in a team, you can quickly build relationships with a range of people, placing high importance on delivering service excellence.
• With articulate and accurate written skills, you'll be comfortable drafting everything from emails and basic reports to website copy and training materials.
• And with good numeracy skills, you’ll be confident working with budgets, analysing data and producing reports.

Additional job details

How to apply

Click Apply to start your application now. This job will be available on Prospects until 29 April 2025

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Closing date:  5 May 2025