Job description
As an Information Officer in the Development and Sales team your primary responsibility is to provide business support to the department. Reporting to the Development Project and Support Manager in the new Places and Built Environment team. the role will be central to supporting the governance process for all projects and managing the tools and systems used to ensure our data and information is captured in a consistent and robust way.
This role will be the subject matter expert for the Better Buildings Construction Library and the Development Toolkit, helping to ensure quality control within these systems.
How you’ll do it
You will be a subject matter expert for the Development Toolkit which houses all Development procedures and the Better Building Construction Library which is the start of NHG’s golden thread of building safety information and the Development Toolkit which is central to all Development procedures. You’ll play a pivotal role in ensuring the quality of robust building information is captured and kept up to date at key project milestones.
Key responsibilities include:
- Process Support: Subject Matter Expert for the Toolkit (the online policy and procedure manual for Development) and the Construction Library ensuring it is kept up to date, functions well and supports colleagues to do their jobs easily whilst ensuring compliance where required.
- Quality assurance: Peer review and quality assure project documentation, providing advice and guidance and ensuring consistency of standards through document control.
- Project Management support: Act as a project officer to support development projects at key milestones including snagging, de-snagging, using initiative to resolve issues or problems independently.
- Meeting Coordination: Plan and organise meetings, workshops, and events as required, producing agendas, capturing accurate minutes, and arranging venue and catering logistics.
What we are looking for
You’ll be a strong communicator and bring skills in making new systems and processes clearer for your audience. You may not be a project manager but you’ll understand how to manage small projects and have a problem solving mindset.
- Evidence of excellent customer service achievements in a complex service delivery environment.
- Experience of managing or supporting projects to deliver successful outcomes.
- Experience of effectively dealing with changing priorities and arrangements, including coordinating the work of others.
- Experience of document management tools and quality assurance
- Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
- Generous pension scheme
- Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
- Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
- Health cash plan
- Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
- Interest free loans - season ticket loan, tenancy deposit loan, and training loan
- Cycle to work scheme.
- Life Assurance x 4 annual salary
Accepted degree subjects
Any
Additional job details
- Location
- Islington
- Salary
- £35,767 - £39,741
- Contract, dates and working times
- Permanent
How to apply
Click Apply to start your application now. This job will be available on Prospects until 22 October 2024
Don't forget to mention Prospects to employers when you contact them.
Closing date: 22 October 2024