Head of Acceptance Into Portfolio

Job description

Help us to manage the acceptance of all properties into assets and building safety services from Development and acquisitions as well as providing strategic senior level advice and technical guidance as required, supported by specialists within the Assets and Building Safety teams.

In this role you will be responsible for creating and embedding process maps, policies, and procedures to ensure the capture of data and information for the Assets and Building Safety teams to manage new schemes in the future. You will liaise between Assets, Building Safety and Development and effectively manage relationships to mediate between different priorities and needs, helping to translate between the teams, maintaining focus on common goals and promoting collaboration to give confident that all properties are compliance and under contract at the point of handover.

You will Support the Client Delivery Team to forecast handovers and prepare for properties coming into management ensuring that the Asset teams have all plants on contract and ensure properties are handed over so they can be managed safety and effectively.

You will be managing the reputational and financial risks associated with accepting homes into portfolio. You will be working with Development, the Building Safety Regulation team and Assets to ensure compliance with the ‘Golden Thread’.

How you’ll do it

• Creating and embedding process maps, policies, and procedures to ensure the capture of data and information for the Assets and Building Safety teams to manage new schemes in the future
• Develop excellent relationships across Development, Client Delivery, Assets and Building Safety to ensure properties are handed over so they can be managed safety and effectively.
• Managing the reputational and financial risk associated with accepting homes into portfolio.
• Working with Development, the Building Safety Regulation team and Assets to ensure compliance with the ‘Golden Thread’.

What’s in it for you?

Once you join us, you’ll find plenty of opportunities to grow within our organisation. You’ll also have access to a wide range of learning opportunities to help you achieve and maximise your potential.

Benefits include:

• Excellent annual leave allowance and flexible working opportunities (qualifying period may apply)
• Generous pension scheme
• Enhanced maternity, paternity, and adoption pay in addition to statutory entitlements (qualifying period may apply)
• Employee assistance - free confidential advice and counselling services provided by independent specialist organisations.
• Health cash plan
• Staff discounts - we give our staff access to discounts at hundreds of major retailers, gyms, restaurants, entertainment, days out, insurance, and much more.
• Interest free loans - season ticket loan, tenancy deposit loan, and training loan
• Cycle to work scheme.
• Life Assurance x 4 annual salary

What we are looking for

• We believe great service starts with great people, and we are committed to recruiting and developing passionate, enthusiastic, and talented individuals who can add value to our thriving organisation.
• Pending confirmation of legislative changes, this role may require a qualification to demonstrate competence. If not already qualified, there may be an expectation to study towards a professional qualification.
• You will be an experienced leader; enthusiastic and passionate about making an impact.
• You will have sound understanding and experience of handover of development projects with track record of success in a leadership role, meeting challenging objectives and resolving complex strategic issues
• You will be a skilled communicator with a proven ability to develop key relationships and manage internal and external stakeholder relationships, utilising feedback to effectively shape strategic outcomes.
• This is an exciting opportunity for a candidate with strong influencing and negotiating skills. These technical skills will be accompanied by an ability to listen and communicate persuasively at all levels across NHG. You will be someone with the ability to engage with a range of audience, as well as the ability to manage people and processes.
• Experience of working with the handover of projects
• Experience of developing and maintaining strategic partnerships across multiple departments
• Track record of success in a leadership role; meeting challenging objectives and resolving complex strategic issues
• Evidence of effective people management achievements in a diverse service delivery environment. Evidence of achievements in diversity and inclusion.
• Experience of building and managing effective relationships at a including those with customers, partners, and a range of stakeholders.
• Evidence of excellent customer service achievements in a complex service delivery environment.
• Evidence of developing policies and procedures to enable an organisation to improve its management of assets
• Evidence of commercial acumen with a track record of successful negotiation and successful partnerships
• An understanding of residential property development and construction
• Demonstrable capability for strategic thinking.
• Strong intellect with the ability to analyse complex data, review alternative solutions and reach speedy, well-formed conclusions.
• Strong influencing and negotiating skills supported by personal credibility, integrity, and professionalism.
• Effective and confident interpersonal skills with the ability to engage with a range of audiences and work in genuine collaboration with others.
• Effective IT skills including advanced MS Word/Excel skills.

Accepted degree subjects

Any

Additional job details

How to apply

Selection Process

• Step 1: If you are interested, please send your application now! Closing date is 13 September 2024.  
• Step 2: Successful candidates will be asked to do an assessment  
• Step 3: Successful candidates will be invited to interview  

Please apply for this role online. If you are not able to apply online or if you have any reasonable adjustment requirements arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our hiring team via .  

Should a redeployee apply for this role, their application will be considered before any others.

NHG reserves the right to close this vacancy early if we receive sufficient applications for the role, so we advise you to submit your application at your earliest opportunity.

Click Apply to start your application now. This job will be available on Prospects until 13 September 2024

Don't forget to mention Prospects to employers when you contact them.

Closing date:  13 September 2024